Cognito CX

How it works

From preparation to report in five steps.

Cognito CX runs on your desktop, next to the meeting app you already use.

Steps

  1. Step 1: Prepare

    Create the meeting, add participants and your goal, then paste notes or import TXT, MD, PDF, DOC or DOCX files. Review the extracted text and mark the facts you have verified.

  2. Step 2: Connect your provider

    Add your OpenAI, Anthropic or OpenRouter key, pick a primary and a fallback model, and run the built-in connection test. Keys are stored in your operating system keychain.

  3. Step 3: Start the call

    Join Zoom, Teams, Meet or any other app as usual and press Listen. Cognito CX transcribes your microphone and the call audio on your device. No bot joins the meeting.

  4. Step 4: See suggestions

    When a question is detected, the copilot shows what they are asking, a possible interpretation, and a short suggested response with its sources. Use one-click actions for more.

  5. Step 5: Review the report

    When you end the meeting, you get a summary, decisions, action items, open questions and preparation gaps — saved locally and exportable.

Try step four

This interactive sample shows what the copilot displays when a compound question is asked.

Interactive demo

Sample conversation · fictional data · not a live recording

Transcript

  1. Jordan (Partner) · 10:02

    Thanks for joining. We have been looking for a partner on this project.

  2. You · 10:03

    Glad to be here. Happy to share where we are.

  3. Jordan (Partner) · 10:04

    When could your team start, and do you have a customer committed?

    TimelineCustomer commitment

Possible intent

They may be evaluating implementation readiness and the resources they would need to reserve.

Suggested response

We are early stage and don't have a customer order yet. The next step is to define a prototype scope and a realistic timeline, rather than ask you to reserve capacity prematurely.

Choose an action to see what Cognito CX would show.

How it works · Cognito CX